• Schedules equipment requests, verifying that all reservations are sent out to the classrooms
• Sets up equipment for everyday use on campus and for major events
• Coordinates event needs with relevant departments on campus as required
• Troubleshoots, performs preventative maintenance, and repairs A/V equipment in classrooms and at event locations
• Trains instructors on the usage of media in presentation rooms, web control rooms, and lecture halls; assists faculty, staff, and private organizations with planning, training, and operating media equipment and technologies
• Maintains effective communication with other departments as necessary to provide the best customer service for faculty, staff, and vendors

• Performs all other duties as assigned

Direct Reports:

• Part-time employees

Delegation of Work:

• Occasionally assigns work to subordinate(s)

Supervision Given:

• May train and counsel subordinate(s)
• May provide feedback to a supervisor regarding other employees' performance, but does not make hiring and dismissal recommendations

Knowledge:

• Knowledge of audio and video systems and lighting, and of the related trends, issues, and accepted practices

Skills:

• Good general technical skills, including proficiency in MS Office
• Strong analytical and problem-solving skills
• Excellent interpersonal, communication, and customer service skills

Abilities:

• Ability to train others
• Ability to troubleshoot equipment
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Primary Work Location:

• Works in some or all of the following areas: an office environment, technology server room, science laboratory, classroom, training room, auditorium, outdoor areas, library, music room, theatre

Physical Demands:

• Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. Work involves occasional exposure to elements, such as adverse weather conditions, extreme temperatures, dirt, and dust
• Position requires maintaining physical condition necessary for sitting, standing, and walking, as well as for bending, stooping, kneeling, crawling, jumping, climbing, and frequent reaching
• May, on rare occasions, be required to work in a confined space or in a high, dangerous place. May, on rare occasions be exposed to the risk of electric shock
• May occasionally be exposed to the loud noise of speakers. Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors
• Must have the ability to move items of up to 100lbs
• May be asked to respond to problems or provide service after hours. Expected to carry and respond to cell phone at all times

Qualifications

Preferred Qualifications