The Enrollment Counselor II assists with developing and implementing strategies that address, maintain, and improve admission rates and increase enrollment numbers at the university.

• Manages the Admissions department email account, responding promptly to emails daily, and processing student documentation that is received
• Processes admissions application documents, reviewing for completeness, and maintaining records appropriately; uses relevant software to analyze application information and check for errors
• Conducts UHD Welcome Center presentations and school visits to assist students with the UHD enrollment process and to increase enrollment numbers
• Provides PeopleSoft Campus Solutions implementation suggestions and guidance specific to the Admissions modules
• Represents the university at college and career fairs, conventions, and other events

• Performs all other duties as assigned

Direct Reports:

• Supervises student workers

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Supervises the work of student employees

Knowledge:

• Knowledge of the enrollment policies and procedures at the university, and of the related trends, issues, and accepted practices
• Knowledge of student counseling
• Knowledge of student recruitment practices and techniques.

Skills:

• Strong analytical and problem solving skills
• Excellent interpersonal and communication skills
• Good customer service skills
• Good presentation skills

Abilities:

• Ability to build a rapport with prospective students
• Ability to type 60wpm
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements
• Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
• May have occasional exposure to inclement weather conditions and/or extreme temperatures
• Occasional lifting and carrying of up to 30lbs may be required

Qualifications

Preferred Qualifications