The Academic Success Coach fosters the development of students' skills, behaviors, and habits that contribute to success in college and beyond, and helps students to identify and overcome obstacles that impede academic success.

• Fosters the development of students' skills, behaviors, and habits that contribute to success in college and beyond and helps students to identify and overcome obstacles that impede academic success
• Assists students to develop self-efficacy by identifying and overcoming obstacles that may be impeding academic success; motivates students to practice self-regulation and to take ownership of their academic success
• Helps students to identify, develop, and implement learning strategies and study skills specific to course materials
• Refers students to appropriate academic personnel and support resources and collaborates with others as necessary to monitor and accelerate the academic progress of referred students.
• Maintains and monitors a caseload of first-time college, probationary, and transfer students; monitors the progress of caseload students via check-ins, scheduled meetings, proactive outreach, and regular communication
• Collects, inputs, analyzes, and interprets data as required
• Collaborates with others as necessary at team meetings, presentations, and trainings.
• Creates and develops relevant course material for workshops and other programming for freshman students
• May teach and facilitate the Academic Recovery Program
• Participates in Orientation, Summer Bridge Program, and university activities, such as Open House

• Performs all other duties as assigned

Direct Reports:

• May supervise Student Employees

Delegation of Work:

• May assign work to subordinate(s)

Supervision Given:

• May supervise the work of student workers

Knowledge:

• Knowledge of coaching, instructional, and mentoring techniques used in a higher education environment and the related trends, issues, and best practices; knowledge of the processes and resources required for organizing and leading group and collaborative activities
• Knowledge of traditional and online course practices and procedures

Skills:

• Good technical skills, including proficiency in MS Office and university software
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills

Abilities:

• Ability to balance multiple demands and effectively organize and manage time and tasks
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks
• Must have the ability to move items of up to 30lbs

Qualifications

Preferred Qualifications