Description:

The Program Manager 1 plays a critical role in ensuring equitable access to education for students with disabilities by leveraging technology to remove barriers and enhance learning experiences. This position directly supports the mission of the Dart Center by promoting inclusive practices and empowering students through the effective use of alternative testing services.


Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.


Summary
The Program Manager 1 will assist in the provision and facilitation of providing Alternative Testing Services for students with disabilities. This role involves working closely with students, faculty, and staff to ensure that students have access to the necessary testing materials, assistive technology, and accessible furniture to support their academic success. The ideal candidate will have a strong understanding of assistive technology, customer service, attention to detail, work ethic, excellent communication skills, and a commitment to enhancing the learning experience for students with disabilities.


Job Duties:

Team Member Experience
• Coordinate, review, and schedule exams for students with disabilities, ensuring all accommodations are met with accuracy.
• Communicate professionally with faculty to obtain exam materials and clarify proctoring related testing instructions.
• Support the proctoring of exams, ensuring a secure and distraction-reduced testing environment.
• Maintain accurate records of testing accommodations and exam schedules.
• Assist in the training and supervision of student workers and proctors.
• Address any issues or concerns that arise during testing, providing appropriate solutions.
• Collaborate with the Disability Services team to improve testing processes and accommodations.
• Scanning and returning testing related materials.
• Ensure compliance with university policies and federal regulations regarding disability accommodations.
• Experience in providing surveillance and proctoring of exams.
• Provide scribe services as needed and training for students and staff.
• Outreach and message creation to students, faculty, and staff about alternative testing polices, and procedures.


Marketing and Communications:
-Manage and support shared Microsoft Teams environments (including connected OneDrive’s, SharePoint, Planners, calendars, etc.).
-Support and assist in coordination of Alternative Testing support services communication to students and relevant campus stakeholders.


Resources:
-Assist with strategic planning in the management of alternative testing equipment, technology licensing, supplies, budget development, and consultation.

Health and Wellbeing Common Agenda:
-Support the common agenda: “Living our authentic selves, individually and in our communities, by Being, Doing, Connecting, Caring, and Learning”.

Division, University, Industry:
-Represent the Dart Center Team and cultivate partnerships and collaborations with stakeholders (including students, faculty, staff, and community).

Required Qualifications:
• Bachelor’s degree in education, Information Technology, Psychology, Rehabilitation Services, or a related field.
• Experience working in the field of alternative testing, assistive technology and individuals with disabilities.
• Strong technical skills and familiarity with a range of assistive technologies.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and other relevant software.

Desired Qualifications:
• Experience working in a disability service office in a higher education setting.
• Knowledge of disability laws and regulations, such as the Americans with Disabilities Act (ADA).
• Familiarity with various assistive technologies, such as screen readers, speech-to-text software, and alternative input devices.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.