The Records Analyst maintains responsibility for student records processes for the department, including interpreting university policies and procedures for students, faculty, and staff. The Analyst provides and manages a diverse range of support activities for the department.

• Processes transcript requests
• Verifies that enrollment requirements are met
• Develops and produces reports as required
• Provides support during the registration process, troubleshooting as necessary
• Maintains and manages records
• Performs basic bookkeeping tasks
• Provides customer service support as required

• Performs all other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Knowledge:

• Knowledge of the co-requisites and pre-requisites of university enrollment

Skills:

• Good technical skills, including proficiency in PeopleSoft
• Good project management skills
• Strong analytical and problem solving skills
• Excellent interpersonal and communication skills

Abilities:

• Ability to develop and implement new processes
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks
• Must have the ability to move items of up to 25lbs

Qualifications

Preferred Qualifications