Equal Opportunity Case Manager
Department: President's Office
Salary: $52,981 - $58,279
Job Summary
The Equal Opportunity Case Manager conducts initial intakes with individuals to identify concerns related to discrimination, harassment, or sexual misconduct, ensuring access to appropriate supportive campus and/or community resources and accommodations. The position also supports the Office of Equal Opportunity Services (EOS) through high-level case and database management, maintaining accurate documentation, and generating regular data reports for compliance and reporting purposes.
Duties
- Conducts prompt outreach to individuals who allege discrimination, harassment, or sexual misconduct, including initial intake to identify issues of concern and ensure that students, faculty, and staff have access to appropriate supportive campus and/or community resources
- Oversees follow-up with individuals affected by possible discrimination, harassment, or sexual misconduct and liaises with other departments and faculty to confirm accommodations and supportive measures
- Ensures that all necessary documentation related to intake meetings and investigations is updated and maintained in the case management system, coordinating closely with the Equal Opportunity Specialist and Title IX/Equal Opportunity Officer
- Assists in the development and maintenance of accurate recordkeeping systems and provides data reports related to Clery reporting, public information requests, internal audits, etc
- Researches and analyzes data to identify trends and fulfill Equal Opportunity federal and state compliance regulations
- Works closely with campus partners and constituents to support Equal Opportunity functions
Marginal Duties
- Performs other related duties as required
Supervisory Responsibilities
Direct Reports:
Delegation of Work:
Supervision Given:
Knowledge, Skills and Abilities
Knowledge:
- Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline
- Basic knowledge of more than one professional discipline
Skills:
Abilities:
- Ability to effectively communicate with a wide range of individuals and constituencies in a university community
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment
Physical Demands:
- Work is normally performed in a typical, comfortable interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks
Qualifications
Required Education:
Required Experience:
- Minimum of three (3) years of related job experience
License/Certification:
Preferred Qualifications
- Case management experience related to support services and/or investigations preferred
- Demonstrated knowledge of Equal Opportunity laws preferred
This job description may not encompass all duties and responsibilities associated with the position.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are an Equal Opportunity Institution.