Description:

Manages the day-to-day operations of a large university program or department, including the supervision of staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a large or complex department or program.
2. Manages fiscal activities, including procurement and budget analysis.
3. Provides guidance to subordinate staff and evaluates performance.
4. Prepares abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Creates and reviews reports of expenditures and activities.
6. May administer grants and grant-related related communications, scholarships and other operations.
7. Develops, implements and maintains appropriate policies and procedures.
8. May serve as property custodian for the department.
9. Performs other job-related duties as assigned.

Additional Duties:
Housed within Retention and Graduation Initiatives, this position is a member of the professional staff which supports New Student Orientation and Transition Programs for new students and their family members and supporters.
• Works with orientation planning and program implementation, specifically responsible for family and supporter orientation programming.
• Develops curriculum and content for family and supporter orientation that complements
new student orientation.
• Leads in the creation and execution of orientation programming focused on building
university affinity and community and alleviating summer melt.
• Assists with recruitment, selection, training, supervision, and ongoing evaluation of 60+
Orientation and Transition Leaders.
• Responsible for departmental marking and communication efforts to incoming students’
families and supporters, including content development for Slate, CampusESP and other
admitted student platforms.
• May supervise Graduate Assistants and/or Interns.
• Assists with departmental evaluation and assessment activities.
• May serve on university committees and/or special projects as needed.
• Evening and weekend hours required.
• Must be a multi-tasker, extremely organized, and have the ability to work in a fast-paced, high-pressure environment, with strong interpersonal and problem-solving skills.

The ideal candidate for this position should possess the following:
• 1+ years of Higher Education experience, specifically working in the areas of New Student
Orientation and/or Transition Services
• Utilization of student information management and customer service platforms.
• Proficiency in Microsoft Office Suite.
• Ability to clearly interpret and implement policies and procedures.
• Ability to prioritize and multi-task.

Preferred Qualifications:
• Master’s degree in Higher education, student affairs or related field
• Experience with PeopleSoft/Campus Solutions/CRM platforms
• Comfortable speaking in front of large groups in a public setting, as a representative of
an institution/organization.
• Experience coordinating and organizing events.

The following documents are required:
• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume
• Salary History
• Transcript
• Three work references. The hiring department expects you to name current or past supervisors.

Experience will be considered in lieu of education.
Education will be considered in lieu of experience.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.