Description:

Internal Posting Only

Under direct supervision, functions as a system administrator engaged in supporting hardware and operating system software; operates complex systems or subsystems.

1. Under direct supervision, maintains integrity and security of the operating system environment.
2. Performs software installations and upgrades to hardware and operating system software; maintains in accordance with established information technology policies and procedures.
3. Performs server administration setup.
4. Coordinates disk space planning and management.
5. Performs data backups and recoveries.
6. Supports media management through internal methods and procedures and use of offsite storage and retrieval services.
7. Provides recommendations regarding hardware and system software planning and budgeting.
8. Participates in change control.
9. Performs other job-related duties as assigned.

MQ:
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Requires a minimum of one (1) year of directly job-related experience.

Additional Job Posting Information:

- Department is willing to accept education in lieu of experience.
- Department is willing to accept experience in lieu of education.

Preferred qualifications:

• Experience supporting the Hilton PEP Property Management System (PMS) in a hospitality or hotel environment.
• Experience supporting, administering, or coordinating Property Management Systems (PMS) and Point of Sale (POS) systems.
• Working knowledge of hosted or cloud-based enterprise voice systems, including Hilton Hosted VoIP.
• Experience supporting access management systems, including Dormakaba Ambiance Server, with hands-on experience integrating access control systems with PMS to support seamless guest check-in operations.
• Experience administering backend systems for hospitality software solutions, including Agilysys Point of Sale platforms.
• Experience supporting and administering server-based video surveillance systems, including Hanwha security camera infrastructure.
• Proficiency with endpoint and systems management platforms, including Microsoft Intune and Microsoft Configuration Manager.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.