Description:

Manages the day-to-day operations of a large university program or department, including the supervision of staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a large or complex department or program.
2. Manages fiscal activities, including procurement and budget analysis.
3. Provides guidance to subordinate staff and evaluates performance.
4. Prepares abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Creates and reviews reports of expenditures and activities.
6. May administer grants and grant-related related communications, scholarships and other operations.
7. Develops, implements and maintains appropriate policies and procedures.
8. May serve as property custodian for the department.
9. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

- Department is willing to accept education in lieu of experience.
- Department is willing to accept experience in lieu of education.

Additional Duties:
Communications and marketing - manages website and content to ensure accuracy; manages social media content creation, deployment and engagement; writes and edits content for CRM platforms, marketing campaigns and newsletters; develops graphic designs for electronic and print media.
Engagement and Programs - advises prospective and enrolled students regarding online and special programs; coordinates and participates in recruitment activities, including recruitment events, open houses, information sessions and webinar

Ideal Candidate:
The ideal candidate for this position should possess the following:
Must be a multi-tasker, extremely organized, and have the ability to work in a fast-paced, high-pressure environment, with strong interpersonal and problem-solving skills.
Ability to clearly interpret and implement policies and procedures.
Ability to interact with all levels of internal and external constituents.
Proficiency in Microsoft Office Suite.
Self-starter
Strong time management skills and attention to detail
Exceptional customer service skills
Demonstrated excellence in verbal and written communication skills
Proven ability to work independently while also collaborating as part of a team

Preferred qualifications:
Advanced understanding of marketing across social media platforms, including audience engagement strategies
Experience or familiarity with Google analytics, SEO optimization strategies, user interface (UI) and user experience (UX) design
Experience or familiarity with graphic design software such as Canva, Adobe Creative Suite

Candidates interested in applying for this position must submit the following documents as part of the online application (incomplete applications will not be reviewed):
• Cover letter
• Resume
• Contact information for three (3) professional references

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are an Equal Opportunity Institution.