Description:

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

This position is not on the UH Main campus. The position is located at the Brazos Valley SBDC office in Bryan, Texas.

Primary Duties for This Position

Client Services & Advising Support:
• Manage the client intake process for the Brazos Valley Small Business Development Center, located in Bryan, Texas. This includes greeting clients, answering phone calls, and responding to client inquiries via email.
• Provide advising support, especially in areas such as business planning, budgeting, and startup resources.
• May advise clients of the Small Business Development Center on topics related to small business management, as needed.
• Maintain and update client records in CRM systems, ensuring data quality and confidentiality.

Financial Reporting & Administrative Oversight:
• Use Microsoft Excel or similar tools to create and interpret pro-forma financials, budgets, and cash flow projections.

Program Coordination & Outreach:
• Coordinate training events and workshops, including logistics, speaker outreach, and attendee engagement. Attend and manage BVSBDC training events.
• Prepare internal and external correspondence, marketing materials, and required training reports.
• Maintain office supply inventory, handle mail, and provide general operational support.

Digital Marketing & Community Engagement:
• Manage social media platforms to promote workshops, business success stories, and SBDC resources.
• Develop and execute marketing strategies to increase program visibility.
• Utilize digital platforms, including social media and email campaigns, to reach target audiences.
• Create marketing collateral using Canva and other digital tools to support events, newsletters, client highlight stories, and campaigns.
• Assist in basic website management using platforms such as WIX, Squarespace, or similar.
• Collaborate with local partners (e.g., Chambers of Commerce, EDCs, university departments) to represent the SBDC and enhance regional outreach.

Preferred Qualifications:
• Bilingual (English/Spanish) preferred.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel, Outlook.

This position is part of the University of Houston Small Business Development Center (SBDC), funded through a cooperative agreement with the U.S. Small Business Administration (SBA) and the State of Texas. Continuation of this position is contingent upon ongoing funding from these sources.

Experience will be considered in lieu of education.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are an Equal Opportunity Institution.