Position Summary:

We are seeking a reliable, detail-oriented, and proactive student assistant to join our administrative team. This position provides critical day-to-day office support in a fast-paced environment. The ideal candidate possesses exceptional customer service skills, thrives while multitasking, and excels at handling high-volume communication across multiple platforms.

Key Responsibilities:

• Manages high-volume incoming phone calls and respond promptly to a large volume of daily email inquiries with professionalism and accurate information
• Assists with creating, scheduling, and managing engaging content across departmental social media channels
• Clean up, digitalize, and organize physical and electronic files; maintain a tidy, welcoming, and efficient office environment.
• Crosstrain in various administrative duties to support team operations as needs evolve
• Utilizes Microsoft Office Suite to draft documents, maintain spreadsheets, and build presentations; learn and adapt to proprietary campus software systems as required

Knowledge, Skills, and Abilities: 

• Hands-on experience with Microsoft Word, Excel, and PowerPoint. Willingness and capability to quickly learn new software systems
• Exceptional customer service and strong interpersonal skills, with the ability to communicate clearly, effectively, and professionally
• Highly reliable, punctual, flexible, and adaptable to shifting daily priorities
• Strong multitasking abilities, meticulous attention to detail, and absolute commitment to maintaining strict confidentiality regarding sensitive information

Qualifications & Requirements:

• Must be currently enrolled in courses with the ability to commit to 15–20 hours per week during regular office hours

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.