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Non-College Work-Study |Computer Lab Assistant Kingwood Campus

  • 492860
  • Part-Time
  • User Support Services

Department: User Support Services

Salary: $12.00/Hour

Description:

This position is at the Kingwood Campus 

Duties:

  • Monitors the operation of the general computer lab
  • Assists with Software installations if needed
  • Greets students as they come into the general computer area
  • Performs other duties as assigned
  • Provides data entry for the Help Desk Ticketing System
  • Provides first Tier user support to students and faculty
  • Performs opening and/or closing procedures; and other duties as assigned

Knowledge, Skills, and Abilities:

  • Must have good telephone etiquette and good customer service skills
  • Knowledge of Windows Operating Systems, Internet browsers, MS Office Professional Suit, and other applications
  • Must be a self-starter in exercising initiative with the ability to get things done by performing daily tasks effectively
  • Solve basic routine Software and Hardware issues as necessary

Qualifications:

  • Must be able to work the evening shift (4 pm to 9 pm) and/or split shift
  • Experience requirements: Less than one year
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
 

The University of Houston System and its universities are an Equal Opportunity Institution.

 

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