Department: Undergraduate Student Success

Salary: $43,000-$48,900 Annually

Description:

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

1. Plans and develops procedures for administering a small or medium-sized department or program.
2. Oversees program expenditures and ensures adherence to budget.
3. Provides guidance to subordinate staff and evaluates performance.
4. May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
5. Reviews reports of budgets and activities.
6. Prepares ad hoc reports as needed.
7. May administer grants and grant-related related communications, scholarships and other operations.
8. Develops, implements and maintains appropriate policies and procedures.
9. May serve as property custodian for the department.
10. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: No experience required.

Additional Duties:

This Program Manager I position will be a member of the Retention and Graduation Initiatives (RGI) team, within Undergraduate Student Success. The position will support the RGI team as completion specialist with an assigned student population. In addition to supporting their assigned population, this role will provide targeted case management services for students with academic progress concerns. The position will be responsible for managing support service partnerships and engaging in initiatives to improve retention and graduation rates. This position works directly with students and research student records to identify and assess barriers.


The ideal candidate for this position should possess the following:
• Higher Education and student case management experience.
• Ability to work collaboratively across multiple offices to resolve completion barriers.
• Data driven decision-making abilities.
• Ability to clearly interpret and implement policies and procedures.
• Ability to prioritize and multi-task.
• Highest level of professionalism and respect for confidentiality.

The following documents are required:
· Cover letter delineating the manner in which your work experience applies to the posting.
· Resume
· Salary History
· Transcript
· Three work references

NOTE: We will maintain your confidentiality and notify you in advance of making contact with any of your references. References will be contacted only after the interviewing process has been completed.
Incomplete applications will not be reviewed.