The Student Records and Reporting Coordinator is responsible for supporting the Registrar's Office in daily operations, management, and maintenance of student records and reporting. This position is also responsible for special projects, such as implementing automated processes.

• Resolves complex service issues with respect to the release of student records. Resolves misrouted request complaints, time-sensitive requests, and other sensitive matters in cases
• Maintains the accuracy of data in the student record module of the student information system and document imaging system
• Implements academic and administrative policies and procedures in the management of accurate student records
• Reviews and maintains student information in both online systems and printed records
• Responsible for organizational detail, set-up, and troubleshooting related to scheduling, registration, grading, end-of-term processing, and other maintenance to the student record
• Oversees all National Student Clearinghouse processes, degree verifications, and student enrollment verification
• Manages file retention process and document imaging and organization of student records
• Assists in developing and implementing comprehensive student data file review procedures
• Maintains confidentiality of student records, adheres to the requirements of the Buckley Amendment, FERPA as it applies to student records
• Compiles, edits, and disseminates complex reports
• Manipulates student information system to generate reports
• Assists staff and students with questions regarding online registration and technology issues in regard to schedule changes, course withdrawals, faculty grading, administrative drop, etc.
• Responds to student, staff, and faculty inquiries and directs and refers students to appropriate academic support areas
• Serves as liaison to coordinate activities with internal and external contents

• Performs other duties as assigned

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Candidates must have strong analytical and problem-solving skills, as well as excellent interpersonal and communication skills

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is normally performed in a typical interior work environment, which does not subject the employee to any unpleasant elements
• The position is physically comfortable; the individual has discretion about walking, standing, etc
• The work environment involves minimal exposure to physical risks

Qualifications

Preferred Qualifications

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

 

The policy of the University of Houston-System and its universities is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, ethnicity, military status, genetic information, sex (including gender and pregnancy), sexual orientation, gender identity or status, or gender expression, except where such a distinction is required by law.