Department: Undergraduate Student Success

Salary: $56,800-$64,600 Annually

Description:

Directs an ongoing university program to ensure that prescribed activities are carried out in accordance with its mission and/or specified objectives. Prepares short- and long-term goals and objectives.

1. Plans, develops and administers methods, strategies and procedures for meeting program objectives; directs and oversees the daily activities of staff members.
2. Prepares and monitors the annual budget and ensures that expenditures are within budget allocation.
3. Directs and coordinates personally, or through subordinate personnel, activities concerned with carrying out the objectives of the program.
4. Directs the preparation of and reviews reports and records of activities to ensure progress is being accomplished toward specified program objectives; modifies or changes methodology as required to redirect activities and attains objectives.
5. Analyzes trends within program areas, maintaining expert awareness of program information and change needs.
6. Formulates, implements, and maintains appropriate policies and procedures concerning program administration.
7. Manages and administers grant for program, including meetings, communication coordination, scholarships and other operations.
8. May prepare or participate in the preparation of proposals to obtain grants from state and federal agencies, and private foundation sponsors.
9. Performs other job-related duties as assigned.

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of three (3) years of directly job-related experience.

Additional Posting Information:
Additional Duties:
Housed within Retention and Graduation Initiatives, this position is a member of the professional staff which supports New Student Orientation and Transition Programs for new students and their family members and supporters.
• Works with orientation planning and program implementation, specifically responsible for
family and supporter orientation programming, including Spanish-translation services.
• Develops curriculum and content for family and supporter orientation that complements
new student orientation.
• Leads in the creation and execution of orientation programming focused on building
university affinity and community and alleviating summer melt.
• Assists with recruitment, selection, training, supervision, and ongoing evaluation of 60+
Orientation and Transition Leaders.
• Responsible for departmental marking and communication efforts to incoming students’
families and supporters, including content development for Slate, CampusESP and other
admitted student platforms.
• Supervises Graduate Assistant.
• Assists with departmental evaluation and assessment activities.
• May serve on university committees and/or special projects as needed.
Evening and weekend hours required.

The ideal candidate for this position should possess the following:
• Direct Higher Education experience, specifically working in the areas of New Student
Orientation and/or Transition Services
• Utilization of student information management and customer service platforms.
• Proficiency in Microsoft Office Suite.
• Ability to clearly interpret and implement policies and procedures.
• Ability to prioritize and multi-task.
• Excellent public speaking, verbal and written communication skills.

Preferred Qualifications:
• Master’s degree in Higher education, student affairs or related field
• Five years of directly job-related experience in the areas of New Student Orientation
and/or Transition Services
• Experience with PeopleSoft/Campus Solutions/CRM platforms
• Comfortable speaking in front of large groups in a public setting, as a representative of
an institution/organization.
• Experience working with student residential life and housing, specifically with new
student orientation groups staying overnight on campus. Ability to manage late night on-
call process and risk management responses.
• Experience coordinating and organizing events.

The following documents are required:
• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume
• Three work references
NOTE: We will maintain your confidentiality and notify you in advance of making contact with any of your references. References will be contacted only after the interviewing process has been completed.

Incomplete applications will not be reviewed.

The University of Houston System and its universities are an Equal Opportunity Institution.